Updated April 2017

This document sets out the Privacy Policy for the Melrose Wheelchairs (https://melrosewheelchairs.com.au) and Adaptive Concepts Australia Website (http://www.adaptiveconcepts.com.au) (“The Website”) which is owned and operated by Melrose Wheelchairs Pty Ltd ACN 104 412 599 (“Melrose Wheelchairs”). By accessing the Website you acknowledge having read and understood the terms of this Privacy Policy.

Melrose Wheelchairs is bound by the Federal Privacy Act 1988, which sets out a number of principles to protect the privacy of individuals.

Collection of your personal information

The Website is accessible without providing any personal information. However, you may provide personal information in our contact form or to sign-up to our newsletter. This may include but not limited to your name, email address, and phone number.

Sharing of your personal information

Melrose Wheelchairs may occasionally engage other organisations to provide services on our behalf, including but not limited to handling customer support enquiries or processing transactions. Those companies will be given access only to the personal information they need to deliver the service. Melrose Wheelcahirs will take reasonable steps to ensure that these organisations are bound by appropriate confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your non-personal information

In relation to each visitor to The Website, we collect non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Websites, page access times and referring website addresses. This information is used internally by Melrose Wheelchairs for the purpose of gauging visitor traffic and trends, delivering personalised content to you while you are on The Website, and other purposes relating to improving your experience while using The Website.

Melrose Wheelchairs may use cookies to facilitate your use of The Website. You can configure your web browser software to reject or restrict cookies; however, some parts of the website may not have full functionality in that case. Whenever you use this site information may be collected through the use of cookies and other technologies. The services we may use from time to time include (but not limited to) Google Analytics and Google AdWords. You can find more details in the privacy policies for those services (e.g. Google’s Ads Preferences Manager), including information on how to opt-out of certain conduct.

Use of your personal information

Melrose Wheelchairs may use your personal information in order to deliver its services. In particular but without limitation, Melrose Wheelchairs may use your personal information in the following ways:

  1. to follow-up on enquiries submitted to us by you through our online contact form or other means;
  2. to send information relevant to the products and services offered by Melrose Wheelchairs.

Melrose Wheelchairs will take all reasonable means to ensure your personal information is not used in any way that is not represented on The Website.

Changes to this Privacy Policy

Melrose Wheelchairs reserves the right to make amendments to this Privacy Policy without prior notice, at any time.

Accessing Your Personal Information

You have a right to access and change your personal information by contacting us in writing at the address stated below.

Contacting us

Melrose Wheelchairs welcomes your comments regarding this Privacy Policy. If you have any questions or would like further information, please contact us by the means shown below.

Company Details

Melrose Wheelchairs Pty Ltd
ACN: 104 412 599
Address: 5/12 Marriott street, Oakleigh , VIC 3166
Email: bryce@melrosewheelchairs.com.au